Skill Explore Pro Way Logo Skill Explore Pro Way
Home Services Blog About Contact

Cookie Policy

Last updated: January 1, 2024

1. Introduction

This Cookie Policy explains how Skill Explore Pro Way ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website skill-exploreproway.com. This policy should be read alongside our Privacy Policy and Terms of Service.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about user behavior and preferences.

2.1 Types of Cookies

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a specified period
  • First-Party Cookies: Cookies set by our website directly
  • Third-Party Cookies: Cookies set by external services we use

3. How We Use Cookies

We use cookies for various purposes to enhance your experience and improve our services:

3.1 Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled. They include:

  • Session management cookies
  • Security cookies to prevent fraud
  • Load balancing cookies
  • Cookie consent preferences
  • Shopping cart functionality (if applicable)

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously:

  • Google Analytics cookies
  • Page view tracking
  • User journey analysis
  • Site performance monitoring
  • Error tracking and debugging

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization:

  • Language and region preferences
  • Font size and accessibility settings
  • Form auto-completion
  • Chat widget functionality
  • Video player preferences

3.4 Marketing Cookies

These cookies are used to deliver personalized advertisements and track marketing effectiveness:

  • Social media integration cookies
  • Advertising network cookies
  • Conversion tracking pixels
  • Remarketing and retargeting cookies
  • Campaign performance measurement

4. Specific Cookies We Use

4.1 Necessary Cookies

Cookie Name Purpose Duration
PHPSESSID Session management and user authentication Session
cookie_consent Stores your cookie preferences 1 year
csrf_token Security protection against cross-site request forgery Session

4.2 Analytics Cookies

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes unique users 2 years
_gid Google Analytics - distinguishes unique users 24 hours
_gat Google Analytics - throttles request rate 1 minute

4.3 Marketing Cookies

Cookie Name Purpose Duration
_fbp Facebook Pixel - tracks conversions and remarketing 90 days
_gcl_au Google AdSense - conversion tracking 90 days

5. Third-Party Cookies

We use services from third-party providers that may set their own cookies:

5.1 Google Services

  • Google Analytics: Website analytics and user behavior tracking
  • Google Ads: Advertising and conversion tracking
  • Google Maps: Location services and mapping (if used)

5.2 Social Media Platforms

  • Facebook: Social sharing and advertising pixels
  • Twitter: Social sharing and engagement tracking
  • LinkedIn: Professional networking and B2B marketing

5.3 Communication Tools

  • Live Chat Services: Customer support functionality
  • Email Marketing: Newsletter and email campaign tracking

6. Managing Your Cookie Preferences

6.1 Our Cookie Management Tool

We provide a cookie management tool that allows you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your cookie preferences by category
  • Change your preferences at any time

You can access this tool by clicking the "Cookie Settings" link in our website footer or by clicking here.

6.2 Browser Settings

You can also control cookies through your browser settings:

Google Chrome

  1. Go to Settings → Privacy and security → Cookies and other site data
  2. Choose your preferred cookie settings
  3. Manage exceptions for specific websites

Mozilla Firefox

  1. Go to Options → Privacy & Security
  2. Under Cookies and Site Data, choose your settings
  3. Use "Manage Data" to control specific sites

Safari

  1. Go to Preferences → Privacy
  2. Choose how to handle cookies and website data
  3. Use "Manage Website Data" for specific control

Microsoft Edge

  1. Go to Settings → Cookies and site permissions
  2. Choose your cookie settings
  3. Manage exceptions as needed

7. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

7.1 Necessary Cookies

If you disable necessary cookies, some features may not work properly:

  • Login functionality may be impaired
  • Shopping cart contents may not be saved
  • Security features may be compromised
  • Form submissions may fail

7.2 Analytics Cookies

Disabling analytics cookies will:

  • Prevent us from improving website performance
  • Reduce our ability to understand user preferences
  • Limit our capability to fix technical issues

7.3 Marketing Cookies

Disabling marketing cookies will:

  • Make advertisements less relevant to you
  • Prevent tracking of marketing campaign effectiveness
  • Disable social media integration features

8. Mobile Applications

If we develop mobile applications in the future, similar tracking technologies may be used. We will update this policy to reflect any mobile-specific tracking practices.

9. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect information from children under 16 through cookies or other tracking technologies. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Some of our third-party service providers may process cookie data outside the UK. We ensure appropriate safeguards are in place for any international data transfers in compliance with UK GDPR.

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in our cookie usage
  • New third-party services
  • Legal or regulatory requirements
  • Technological developments

We will notify you of material changes through our website and update the "Last Modified" date.

12. Your Rights

Under UK GDPR, you have rights regarding cookies and tracking:

  • Right to Information: Understanding what cookies we use
  • Right to Object: Objecting to certain cookie categories
  • Right to Withdraw Consent: Changing your cookie preferences
  • Right to Data Portability: Receiving your cookie-related data

13. Contact Information

If you have questions about this Cookie Policy or our use of cookies, please contact us:

Skill Explore Pro Way
123 Smart Home Avenue
Tech District, London
SW1A 1AA, United Kingdom

Email: [email protected]
Phone: +44 20 7123 4567
Data Protection Officer: [email protected]

14. Useful Links

For more information about cookies and online privacy:

  • Information Commissioner's Office (ICO)
  • All About Cookies
  • Your Online Choices

This Cookie Policy is governed by UK law and complies with UK GDPR requirements.

Skill Explore Pro Way Logo Skill Explore Pro Way

Transforming homes across the UK with cutting-edge automation technology.

Services

  • Home Automation
  • Security Systems
  • Energy Management
  • 24/7 Support

Company

  • About Us
  • Blog
  • Careers
  • Contact

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy

© 2024 Skill Explore Pro Way. All rights reserved.